Last Updated: March 27, 2025
At aispokespersonagency.com, we strive to deliver high-quality, custom AI-generated spokesperson videos in a timely manner. This Delivery Policy outlines the process and timelines for the delivery of your video and ensures you have a clear understanding of what to expect.
1. Delivery Timeline
Once you have placed an order for a custom AI spokesperson video, the typical delivery time is between 7 to 14 business days. This time frame starts once we have received all the necessary information and details from you, including:
- The script or message for the spokesperson video
- Any specific preferences for visuals, voice, or style
- Any other additional materials or instructions required to complete the video
2. Delays in Delivery
We make every effort to ensure that your video is delivered on time. However, there may be circumstances beyond our control that could cause delays. In such cases, we will notify you of any changes to the delivery date as soon as possible. Delays may occur due to:
- High demand and workload during peak seasons
- Additional revisions or customizations requested after the production has started
- Technical issues or difficulties in the video creation process
We will communicate with you promptly to keep you updated on the status of your order.
3. Delivery Format
The final AI spokesperson video will be delivered to you in a digital format, typically in MP4 or another commonly used video format, unless otherwise specified. You will receive a download link via email or through the customer portal once your video is ready. If you require the video in a different format, please inform us when placing your order or during the revision process.
4. Review and Approval Process
Once you receive the final version of your video, you have the opportunity to review it. If the video meets the specifications outlined in your order, you can approve it for use. If revisions are needed, we offer unlimited revisions under our 100% satisfaction guarantee, and we will work with you to modify the video until it aligns with your expectations.
5. Late Delivery
If the delivery time exceeds 14 business days, you are encouraged to reach out to our support team. While we do our best to adhere to the provided timeline, we understand that delays may be frustrating, and we will address any concerns or issues related to the delivery as promptly as possible.
6. Contact Us for Delivery Issues
If you have any questions or concerns regarding the delivery of your video, or if you do not receive your video within the expected timeframe, please contact us at:
- Email: support@aispokespersonagency.com
- Order Queries: order@aispokespersonagency.com
Our customer support team is available to assist you with any issues or inquiries regarding the delivery process.
7. Final Product Delivery
Once you approve your final video, the production process is considered complete, and no further changes will be made unless covered by our revision policy. You will be granted a non-exclusive, non-transferable license to use the video for the agreed-upon purposes, and it is your responsibility to ensure that the video is used in compliance with all applicable laws and regulations.
8. Changes to the Delivery Policy
We reserve the right to modify or update this Delivery Policy at any time. If any changes are made, they will be posted on this page with a new “Last Updated” date. Please review this policy regularly to stay informed of any updates.