Last Updated: March 27, 2025
At aispokespersonagency.com, we take great pride in providing high-quality, custom AI-generated spokesperson videos tailored to your needs. Due to the nature of our services, we have a strict no refunds policy. Please read this policy carefully to understand our stance on returns, refunds, and revisions.
1. No Refunds Policy
As our services involve the creation of custom AI-generated videos tailored specifically to your requirements, we do not offer refunds once the order has been placed. The video is produced according to the information provided by you, and once the process begins, it is considered a final sale.
2. 100% Satisfaction Guarantee
While we do not offer refunds, we are committed to providing the best possible service to our customers. We offer a 100% satisfaction guarantee, which means:
- Unlimited Revisions: If you are not satisfied with your custom AI spokesperson video, we will work with you to revise it until you are happy with the final product. Revisions are provided at no additional cost to you.
- We will continue to make revisions until the video meets the agreed-upon expectations based on your original order details.
3. Delivery and Completion
Once we receive all the necessary information to begin the creation of your custom video, we typically deliver your final product within 7 to 14 days. If you feel that the video does not align with the specifications agreed upon during the order process, please let us know, and we will make the necessary revisions.
4. Conditions for Revisions
Revisions are only available if:
- The video does not meet the specifications or requirements that were agreed upon when the order was placed.
- The request for revisions is submitted within a reasonable time frame, within the completion period.
We do not offer revisions if:
- The video meets the original order specifications and requirements as agreed.
- There is a change in your business, brand, or other circumstances after the video has been completed, but the video still aligns with the initial specifications.
5. Order Cancellations
Once an order has been processed and work has begun on the video, it cannot be canceled. We begin creating the AI spokesperson video immediately after receiving your order and details, and due to the custom nature of our services, cancellations are not possible.
6. Customer Responsibility
As the customer, it is your responsibility to ensure that all the details you provide when placing your order are accurate and complete. This includes the script, visual preferences, voice-over choices, and any other necessary elements. If there are discrepancies or issues with the final video due to inaccurate or incomplete information provided by you, we are unable to offer a refund or accept a claim for revisions.
7. Support and Communication
If you have any concerns or questions about your order, the process, or the final video, please contact us as soon as possible. Our support team is available via:
- Email: support@aispokespersonagency.com
- Order Queries: order@aispokespersonagency.com
8. Final Agreement
By placing an order with aispokespersonagency.com, you acknowledge and agree to this No Refunds Policy and understand that once your order is processed, it is a final sale. You also agree to utilize the revision process to address any concerns or issues with the final product.
9. Changes to the Policy
We reserve the right to modify or update this Return & Refund Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed.